A pleasant visit, everything is designed to align with the "anti-sex shop" positioning and reassure a sometimes hesitant clientele: a discreet but attentive sales assistant, gentle marketing to counter preconceived notions, and a selection of products marketed accordingly. Note that the range is quite general and limited. Be sure to check product availability against what is shown on the website. It's also not possible to try on clothing, as the store does not have fitting rooms. In short, a well-designed space for a clientele unfamiliar with this type of establishment!

I was disappointed with my visit to this shop. I found the saleswoman particularly unwelcoming. I didn't feel listened to or given any advice, and several times, when I simply explained what I was looking for, she contradicted me in a rather unpleasant way; the exchange was very cold. It's a shame, because in this type of shop, a warm welcome, attentive listening, and kindness are essential. But these qualities are clearly lacking in some.

I would like to thank Juliette for her warm welcome, kindness, and excellent advice. She was professional, attentive, and very pleasant throughout my visit. However, I was shocked to see a colleague (who appeared to be in charge) speak to her disrespectfully in front of the customers. This kind of behavior is regrettable and reflects poorly on management. Fortunately, Juliette remained professional despite the situation. Thank you to her for her dedication and her smile.

I'd never been to a sex shop before, but after reading so many positive reviews about this one, I thought, why not give it a try? And I was more than delighted! The welcome is fantastic, warm, and above all, non-judgmental! I was completely lost when I first walked in, and especially embarrassed (thanks to our society!), but the sales staff were professional, attentive, and offered excellent advice. Since then, I've been back often, and I'm always just as happy! In short, whether it's your first time at a sex shop or a shop for connoisseurs, for your own pleasure, your partner's pleasure, your physical well-being, or even just to look cool, head straight to Passage du Désir without hesitation!

I went there with my partner to look for something new to try, we asked for help to one of the employees and they helped us choose the right thing. Thank you for the politeness and efficiency :) (We were satisfied with the product as well).