Horrível fomos por 2h pedimos bebidas mais de 3 vezes demoraram como 1:30 para entregar entregaram bebidas pequenas atendimento pessimo para sair foi um desastre porque demoraram o dobro para cobrar a conta descaso com cliente espero nunca mais precisar voltar a esse sítio

It was a big mistake. I've booked it via booking without reading reviews. Me and my wife needed just some rest between the flights. When we arrived we realized the type of this place. I've requested cancellation but didn't get any response. I've paid 99EUR for nothing. I thought I deserved the answer (at leeast negative)... Answering nothing isnt' a good business behaviour. Spend my money for the customer service improvements please. Good luck!

It's a very nice hotel, the quality and facilities are perfect for the price... but the staff is awful... they don't follow the rules; one day they do one thing and the next day something else... one day they give you a welcome drink, the next day they pretend not to notice... the room with a jacuzzi is one price one day and depending on who you talk to, they give you another... you call to make a reservation and it seems like you're asking for a favor... when it's time to leave, you call to have the door opened and they take forever; I imagine they're checking that nothing is missing, but they take an excessive amount of time... also, I got the impression that they're classist... in short, the staff isn't sensitive to the needs of guests, and it's a shame because it's a good hotel with privacy and cleanliness, and the price is in line with the CPI.

I strongly do NOT recommend this place. Staying here felt like a complete disaster. This place does not operate like a normal hotel. It seems more like a location for short stays rather than a proper accommodation. There are no clear rules, and the whole system is very strange and uncomfortable. Communication is a major problem — none of the staff speak English, which makes everything extremely difficult. Everything is behind glass, and you have to enter through a garage. The doors are locked, and you cannot leave or enter freely unless they allow you. This is completely unacceptable, especially if you have important plans like a flight. I genuinely felt trapped. We stayed one night, and I informed them in advance that I had an early morning flight and needed breakfast. Despite this, breakfast was not delivered on time, and after waiting more than 30 minutes, I had to leave in frustration without eating, after an argument just to get out. The whole place feels more like a prison than a hotel. You are not in control, and the experience is stressful and unsafe. I truly do not understand how this place is operating as a hotel. I strongly advise everyone to stay away and be very careful

The room is very good for the price (I'm referring to the Dance Suite). What wasn't so good, and what made us not want to return, was the service from the young woman at reception today, April 5th, 2026, at 4:00 AM. She was quite rude and unpleasant, making us wait over 30 minutes before we could leave our room. It would be better if she didn't work in customer service. I will be filing a complaint. It's shameful how she treats guests and how rude she is. And from what I've read here, it's quite common.