I feel conflicted on this store. This is the first physical store of this type I ever went to, so I was feeling rather awkward. I went there with my boyfriend and the seller was nice so I was feeling rather comfortable and decided to buy a tail from a display case. I didn't get one like that, I got that exact plug (the cashier put it in a box for me at least). I paid over 100 złoty, which is a bit more than normal (on the internet I saw very simmilar ones priced around 60-90 złoty from brands I trust). We went home and wanted to use it the next day when I realized that the tail was barely glued to the plug, and indeed, it ripped out after one use. I couldn't inspect it since the cashier packed it immediately, it was turned in a way where I couldn't see it in the display case, and the store doesn't take returns. I wish the seller would have checked it for me first, since now I don't know if it's the fault of the manufacturer or the store. Also, my partner told me the cashier was eyeing me up, but that's on the side and doesn't change the rating. In conclusion, I think I will be sticking with online shopping from now on, and the nice employee was the only saving grace of the store.

I highly recommend this store. They have very friendly service, a professional and personalized approach to customers, and above all, discretion. I first purchased a package, and after discovering the top-quality products and the customer service was as if we'd known each other for years, I decided to visit Lilly Erotic Store. It was a perfect choice. The salespeople are truly friendly and knowledgeable. I highly recommend them.

I spent 30 minutes driving to the store, checked the opening hours, and when I got there, it was closed. The sign would be up in 15 minutes. I waited an hour because I didn't want to waste the drive. They still weren't open. They should have written the actual information instead of giving me a 15-minute wait. So, two hours down the drain. I'm taking a photo from afar now. I'm too lazy to go back.

Amazing help from the workers. They gave really professional help with a good knowledge base. I walked out with a nice goodiebag and now have information on good to use everything safely. Also really polite staff and fun to talk to. We stayed and chatted a bit.

Nice one.