Absolutely one of the worst customer service experiences I've ever had. I came into the store to pick up a few items for a friend. There was a simple mix up about which location she had called, so I asked two sales associates for help finding the items so I could make my purchase and leave. Instead of helping, both employees acted like I was an inconvenience. One associate remained on the phone and spoke negatively about me while I was standing in the store. It was incredibly unprofessional and disrespectful. Rather than providing even the most basic level of customer service, they chose to ignore me and gossip about a customer. When I realized I wasn't going to get any assistance, I decided to leave. To make matters worse, one of the associates actually expected me to apologize for asking them to do their job. I've never experienced anything so ridiculous in a retail store. This business seriously needs to reevaluate its customer service standards. Employees who treat customers with contempt should not be representing the store. Between the overcrowded, frustrating parking situation and the rude, dismissive staff, there is absolutely no reason to shop here, especially with the prices they charge. I will not be back, and I certainly will not recommend this store to anyone. There are plenty of businesses that appreciate their customers. This is not one of them.

Don’t know if this place changed management or what, went in looking for a charger for a device before, staff was super helpful and friendly, brought out charger cables for us to look at Went in with a similar issue again tonight after the last cord had a short, girl with the dreads was super dismissive didn’t want to listen to any of my questions, or help me at all. Guess it just depends on who is there when you show up I guess

I've been coming here for some time now and I usually enjoy talking to the staff but whoever you have working tonight is honestly so incredibly rude and has a horrible attitude problem, she was very passive when I tried to ask questions and just made me feel the most unwelcome I ever have when coming here. I genuinely think she needs a major attitude adjustment because I've worked in adult entertainment and she is not the type that makes people feel comfortable.

Sam was absolutely amazing was able to answer all of our questions and was super cheerful and made the experience wonderful also had the best product recommendations

This was my first time going to an adult store:3 Obviously I felt some sort of nervousness at first but the staff at this location made me feel very welcome and comfortable